App Privacy Policy

Effective Date: June 4, 2026

1. Introduction

Welcome to Azently WACRM, a service provided by Azently. This Privacy Policy explains how we collect, use, process, and safeguard your data when you use our application. By using Azently WACRM, you consent to the data practices described in this policy.

2. Data We Collect

To provide our WhatsApp CRM services, we collect the following types of information:

  • Information You Provide: We may collect your name, contact information, and business details when you create an account or interact with our service.

  • WhatsApp Messaging Data: As a tool designed to connect with customers through WhatsApp, we process message content, customer phone numbers, and communication logs on your behalf.

  • Technical Data: We may collect device information, IP addresses, and app usage data to ensure our service functions correctly.

3. How We Use Your Data

We use your data solely for the following purposes:

  • To run, maintain, and provide the features of Azently WACRM.

  • To facilitate messaging and customer relationship management via the WhatsApp Cloud API.

  • To communicate with you regarding account updates, support, or technical issues.

  • We do not sell, license, rent, or lease your personal data or your customers' data to any third parties.

4. Data Sharing and Third Parties

We only share data with third parties when necessary to provide our services. Specifically:

  • Meta Platforms: Azently WACRM integrates with Meta's WhatsApp Business API. Data processed through our app is subject to Meta's Developer Data Use Policy and Privacy Policy.

5. Data Retention and Deletion

We retain your data only for as long as necessary to provide our services.

  • Data Deletion: You have the right to request the deletion of your data at any time. To request data deletion, please contact us at the email provided below. We will process your request and delete your data without undue delay, in accordance with applicable laws and Meta's policies.

6. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact Azently at:

  • Email: alisopenmerket@gmail.com

  • Location: Bengaluru, India